Hardship Level (not applicable for home-based)H (no hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate TypeInternship
Target Start Date2025-01-02
Deadline for ApplicationsNovember 19, 2024
Terms of ReferenceUNHCR, the UN Refugee Agency, is offering a full-time internship with the Supporter Engagement Section of the Private Sector Partnerships Service under the Division of External Relations at UNHCR Copenhagen. Established in December 1950, UNHCR is a global organization dedicated to saving lives, protecting rights and building a better future for asylum seekers, refugees, returnees, internally displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. UNHCR currently operates in over 130 countries, using its long expertise to protect and care for millions. Title: Digital Marketing Intern Duty Station: Copenhagen, Denmark Duration: Six months (with possibility of two-month extension) Contract Type: InternshipStart date: January 2025Organizational context This is a unique opportunity to gain experience in digital fundraising and marketing within the UN system as part of UNHCR's Supporter Engagement Section. It will provide ample opportunity to learn about the organization, the current refugee crisis, digital communications, marketing and fundraising globally within an international humanitarian organization. The Supporter Engagement Section sits within the Division of External Relations (DER) and serves departments within DER, PSP (Private Sector Partnerships Service) and the wider organization. This position will be responsible for assisting the Digital Marketing and Data 1 2 Analysis Team with email marketing programme, supporter care, paid media and digital analytics. The position We are looking for a self-motivated, hard-working individual with a keen interest in digital media and the latest digital trends. Duties and responsibilities • Assisting with the management of the donor mailbox: responding to a wide range of queries from international donors and supporting other markets with their queries.• Support the creation of workflows for enquiry management across different platforms, including FAQs. • Utilize Salesforce CRM to manage and update donor information, ensuring data accuracy and integrity.• Assisting with the production of fundraising and engagement emails, email performance reporting and management of the email marketing platform Selligent.• Researching new digital ideas, best practice and the latest trends in customer service, user experience, e-mail marketing and SEO.• Assist with updating dashboards for reporting purposes.• Assist in auditing and testing donation pages for a better user experience.• Help setting up, managing and optimizing paid search (Google Ads and Bing Ads), paid social (Facebook, TikTok, X, LinkedIn) and display accounts (DV360) according to in-house best practices.• Assist in developing social media strategies (creative testing, targeting strategies).• Support in building creative assets using provided Photoshop and/or Canva templates.• Support offices with Google Analytics Property, View, and user access management.• Assist with data quality audits in Google Analytics and media buying tools.• Providing administrative support to the team, including providing support on events and workshops.• Perform other tasks as needed.Minimum qualifications required In order to be considered for an internship, candidates must meet the following eligibility criteria: • Be either a recent graduate (having completed their studies within two years of applying) or a current student in a graduate/undergraduate school programme from a university or higher education facility accredited by IAU/UNESCO; and • Have completed at least two years of undergraduate studies in a field relevant or of interest to the work of UNHCR.  NOTE: An individual whose father, mother, son, daughter, brother or sister is a staff member of UNHCR, including a Temporary Appointment holder or a member of the Affiliate Workforce, is not eligible for an internship.  Desirable qualifications and skills • Excellent written and verbal English skills.• Excellent communication and inter-personal skills.• Good administrative skills.• Experience with Microsoft Office (Word, Excel and PowerPoint).• Experience or familiarity with digital fundraising, marketing, digital communications and/or social media.• Copywriting skills.• Experience with CRM, e-mail marketing tools and Google Analytics would be an advantage.• Second language.• Background or interest in refugee issues and/or international relations.Conditions This is a full-time role with working hours starting from 8.30am to 5:00pm Monday to Friday (40 hours per week). The successful candidate will be assigned to support the Digital Marketing team at UN City, Copenhagen, Denmark. Depending on the circumstances, there is a possibility the successful candidate will perform certain duties remotely and/or from at home . For non-EU candidates, D-visa needs to be obtained before traveling to Denmark which takes 4 to 6 weeks. The office will provide assistance on visa-related issues. Allowance: Interns who do not receive financial support from an outside party will receive an allowance to partially help to cover the cost of food, local transportation and living expenses.
Standard Job Description 

Required Languages 
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,    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐  
  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖! 


Desired Languages 
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Additional Qualifications 
Skills
Education
Certifications
Work Experience
Other informationwritten test might be included in selection processThis position doesn't require a functional clearance
Home-BasedNo 






    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗜𝗢𝗠, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀!  🌐   





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    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐