Role and responsibilities :     
The ICLA Technical Assistant will provide information, counselling and assistance to displacement affected populations in its area of operation.  
Generic responsibilities  
 Adhere to NRC policies, tools, handbooks and guidelines Assist a range of support with the implementation of the CC portfolio according to work plan and activity planning Implements independently procedures and activities within own function or core competency as delegated Responsible for organising and delivery of tasks in line with priorities and standards Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work Prepare and develop status reports as required by management Promote and share ideas for improvement in your area of expertise Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.  
Specific responsibilities:   
Accounting for the particularities of the job location and context, the Technical Assistant will be responsible for:  
 Stay updated and respect all internal procedures and thematic guidelines, GIS. Deliver individual and group information sessions (GIS), following the guidance. Counselling. In line with the legal case management guidance, provide individual counselling sessions on various topics including legal and civil documentation, housing, land and property rights and work rights, access to essential services and residency rights. Legal assistance. In line with the legal case management guidance, provide legal assistance services to project participants on various topics including legal and civil documentation, housing, land and property rights and work rights, access to essential services and residency rights. Follow-up. Make sure that all case management files are timely followed up with qualitative and client centered approach, following the legal case management guidance.  SIP. Ensures safe and inclusive programming principles are respected, including ensuring safety and dignity of project participants, understanding their diverse needs, enabling meaningful access to NRC’s services, ensuring adequate accountability to affected populations, ensuring adequate participation and consultation, and supporting the realisation of their human rights.  Data collection. Undertake day to day data collection and data entry related to field activities, legal case management and participates in field mapping exercises, Any other task relevant to the position as requested by the line manager, including administrative tasks, translation of documents or support to emergencies and other Core Competencies among others. Referrals. Oversight of referrals to local aid organizations both national and international in implementation of care plans within legal case management approach, Participate in the drafting and regular update of service mapping External coordination. Meetings with international, national and governmental actors working on legal and education access issues for refugees and migrants when required and as instructed by the line manager and project management. Ensuring that partner organisations fully comply with agreed case management and referral pathways and client handling procedures, Coordination with volunteers. Supporting the ICLA officer and TL in the oversight of volunteer workers, maintaining attendance sheets and coordinating with NRC support colleagues on processing of payments, M&E. Conduct regular post service monitoring exercises for ICLA services, participates in project evaluation as needed Reporting. As delegated by line manager, responsible for accurate and high-quality contributions to the reporting of NRC ICLA Area-level achievements through all relevant reporting mechanisms (Dynamic, CORE or any other media). This includes, but is not limited to, internal reporting mechanisms (e.g. NRC GORS), donor reports and inter-agency reporting of achievements (E.g. 4Ws).  
  
Critical interfaces:  
 Programmatic strategic and operations support: Project Manager, Area Manager, ICLA Specialist, M&E, risk and compliance, other CC program teams  Support functions: Area Manager, HR, Finance, Logistics, M&E, Access Coordinator, Security: Safety and Security Coordinator and Officer at the area  
2. Competencies      📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐  
  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖! 

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:  
Professional competencies:  These are skills, knowledge and experience that are important for effective performance.  
 Generic professional competencies for this position:  
 University degree/diploma in social sciences, political sciences, law or other related fields  Basic knowledge about data management and computer skills Experience in working in a humanitarian/recovery context; Native fluency in Arabic;  Work proficiency and excellent drafting skills in English.   
 Context related skills, knowledge and experience:  
 Knowledge of the displacement context in Libya;  Knowledge of the migrants and refugee protection issues is considered a strong advantage;  Knowledge of Libyan law and regulation is an added advantage   
Behavioral competencies :  These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 6 behavioral competencies as follows: 
 Build meaningful relations Empower people Act with integrity Deliver results  
3. Performance Management  
The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management Framework. The following documents will be used for performance reviews: 
 The Job Description The Goals and Performance Plan The NRC Competency Framework   The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.    Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.    At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.    Together, we save lives and rebuild futures.   Safeguarding is central to NRC’s work. We expect all employees to:    • treat everyone with respect and dignity    • contribute to building a safe environment for all    • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)    • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH  
 






    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗜𝗢𝗠, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀!  🌐   





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    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐