Job Overview: 
The Protection from Violence Assistant- CRC Receptionist will be based in East region Nangarhar Province supporting implementation of NRC’s UDOC project, which is based on Site Management approaches and methodologies. The project aims to improve the protection and assistance response to displacement-affected communities by establishing mechanisms to enhance: 
 Communication with Communities: Sharing information with and receiving feedback from displaced and vulnerable host communities. Community Engagement: Participation of affected communities alongside local stakeholders in the humanitarian and development response. Support to Coordination: Efficient, effective, and inclusive coordination of services at local level, involving a range of stakeholders (authorities, civil society, NGOs, private sector, etc.).  
There are three main pillars in the project for enhancing communication, community engagement, coordination, and Protection:  
 Community Centers established in areas hosting large numbers of displaced households. Community Committees working in neighborhoods of high displacement. Outreach Teams who work in Community Centers and visit affected neighborhoods.   
The PFV assistant- CRC Receptionist is mainly responsible at the Community Centre to administer the front desk/help desk on a daily basis and to perform a variety clerical task in order to collect quality information of individual’s emergency needs to be responded either by NRC or other service providers. 
For more details about this position please click here: Job Description and NRC Grade Structure. 
Generic Responsibilities:     📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐  
  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖! 

 Adhere to NRC policies, tools, handbooks, and guidelines. Ensure quality implementation of PFV Projects according to tools, SOPs, and annual work plan. Contribute to regular activity progress reports. Ensure proper completion and filing of all documentation (soft and hard copy, as required). Ensure close co-operation with all NRC core competencies including through joint needs assessments and activities and identifying beneficiaries where appropriate. Ensure that projects target beneficiaries most in need of protection and/or assistance. Support PFV Officer to coordinate with community leaders as well as governmental and non-governmental organizations and UN agencies to establish and maintain networks for access, referrals, and problem solving.  
Specific Responsibilities: 
 Greet, welcome, and guide beneficiaries and community members at the front desk. Enter individuals' data and requested services into the registration database. Maintain and update the registration database in a timely manner. Produce reports on the ratio of needs to requested services. Answer, screen, and forward incoming phone calls. Direct visitors to the appropriate person and office. Ensure the reception area is presentable and organized, with all necessary stationery and materials (papers, pens, forms, brochures, etc.). Provide crucial and accurate information in person, over the phone, and by email. Maintain office security through safety measures and controlling access via the reception desk (monitor logbook, register forms, issue visitor badges, etc.). Update calendars and schedule meetings for planned activities. Perform other administrative receptionist duties such as filing and photocopying. Provide daily, weekly, and monthly reports to the supervisor. Carry out any other tasks assigned by the line manager.  
Professional Competencies: 
 University degree (social sciences preferred, e.g. education, political science, international relations, law, journalism, gender studies, human rights, Engineering, etc.).  2-3 years’ experience working in a humanitarian context, preferably in community services or community engagement and mobilization, Site Management, Emergency, protection, community capacity building, or related field. Some knowledge of spoken and written English. Fluency in Dari and Pashto, both written and verbal. Political and cultural awareness, as well as good understanding of the displacement context in Afghanistan. Ability of working with MS Office Programs. Ability to be creative and positive when complicated issues come up. Practical experience with office equipment (e.g. printers and fax machines). Good explainer and listener.  
Behavioral Competencies: 
 Planning and delivering results. Communicating with impact and respect. Working with people. Coping with change.  
We Offer: 
 Monthly Salary based on NRC Afghanistan Salary Scale. NRC has medical coverage for staff plus 4 dependents.  Leave and Holidays accordingly Afghanistan Labor Law. Top up Credit card on monthly basis.   The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.    Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.    At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.    Together, we save lives and rebuild futures.   Safeguarding is central to NRC’s work. We expect all employees to:    • treat everyone with respect and dignity    • contribute to building a safe environment for all    • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)    • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH  
 






    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗜𝗢𝗠, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀!  🌐   





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    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐