Mercy Corps is powered by the belief that a better world is possible. To create a better world, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact.
Program / Department Summary 
Working in neighboring Zimbabwe since 2002, Mercy Corps began operations in Mozambique in early 2020 as part of a multi-country program to address the drivers of and pathways to violent extremism in Kenya, Tanzania, Ethiopia, Uganda, and Mozambique. Mercy Corps is building on this program to establish a broader presence in Mozambique to address some of the country’s most complex challenges. Leveraging our core global and regional capacities, Mercy Corps aims to address the humanitarian crisis in the North, the underlying chronic development challenges, and the compounding challenges of weak governance, conflict, and climate change to bring value on interventions for peacebuilding and local governance strengthening; market systems strengthening; youth employment; resilience, DRM, and climate change adaptation; and systems strengthening for food security.
Mercy Corps is seeking a qualified Monitoring, Evaluation, and Learning (MEL) Director for the anticipated USAID-funded Stability Through Economic Progress, Unity, and Peacebuilding (STEP UP) Activity in Mozambique. The Activity is expected to support local businesses and civil society through grants and capacity development; increase opportunities for economic growth and diversification; and improve social cohesion within communities. STEP UP will empower local communities, especially in Cabo Delgado and other areas prone to conflict, to drive their own social and economic development through providing opportunities and tools (including but not limited to grant challenges and activities that strengthen business and social cohesion). The program is anticipated to begin in October 2024. Hiring is contingent upon successful award and USAID approval of the candidate.
General Position Summary 
The MEL Director will provide oversight and ensure the quality of all MEL interventions and deliverables under the anticipated Activity. The MEL Director will provide technical expertise and leadership to generate and analyze quality evidence and data through monitoring, assessments, and evaluations. They will be responsible for coordination and technical supervision for all MEL aspects of the Activity. Coordinating closely with the Chief of Party (CoP) and other senior program leaders, the MEL Director will ensure all MEL activities support the Activity’s objectives. The MEL Director is also responsible for capacity building and mentoring staff on themes related to MEL and Collaboration, Learning and Adapting (CLA), accountability, reporting, and adaptive management. The MEL Director should demonstrate the ability to network and engage with necessary stakeholders. They will manage staff, resources, consultants (as needed) and coordinate closely with the CoP and partners to fulfill the program's MEL requirements and promote evidence-based decision-making, adaptive management, and a culture of learning.    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐  
  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖! 

Essential Job Responsibilities 
MEL Strategy, Management & technical Leadership 
Set-up and oversee the timely implementation of MEL systems, including the Activity Monitoring, Evaluation, and Learning Plan (AMELP), M&E Technology, and Learning and Research Plans.Oversee data collection, analysis, management, visualization, and reporting on indicators related to the program’s overall operational context, performance, and community accountability and response mechanisms (CARM) within the program’s AMELP.Harmonize the MEL system across consortium partner systems and other external systems, as relevant.Ensure the quality of MEL implementation for STEP UP, consistently reviewing and adapting the MEL systems and tools to the needs of the changing programmatic context and extracting learning to inform country-level systems and strategy. Ensure systems are established and maintained to collect sex- and age-disaggregated data and ensure application of gender-sensitive, socially inclusive, and remote data collection methods.Conduct due diligence of partner M&E systems and processes, including data collection, processing, analysis, and reporting, and organize periodic workshops and sharing sessions, ensuring that they are equipped with adequate resources and systems to contribute rigorous data to the overall program.Collaborating, learning, & adapting (CLA)Work closely with the Activity CoP and Mercy Corps’ HQ-based Evidence and Learning Unit to develop and implement the Activity’s CLA Plan.Lead and/or collaborate with external researchers and evaluators on the design and roll out of the program assessments, formative research, baseline study, and evaluations, while setting up systems for continuous learning, reflection, and adaptive management.Provide leadership for operationalizing and building team capacity in CLA. Work to create a culture of learning and systems thinking, contributing to an adaptive, iterative program management approach.Promote CLA through intentional and routine periodic learning initiatives sessions and events to share, discuss, and use monitoring data; document and disseminate lessons learned and evaluation findings; and support program management to conduct program improvements informed by data.Provide guidance, recommendations, and leadership to ensure that the MEL systems meet the data, evidence, and learning needs of the Activity, including the sharing of information internally and externally, and help address shortfalls in MEL, research, CLA, and data management that may affect implementation.Develop and oversee implementation of appropriate learning products to promote routine sharing and learning within the Activity, including with consortium partners. Facilitate inclusive and gender-sensitive MEL and research approaches and processes, engaging local organizations, institutions, women, and youth to design and implement national- and community-level data collection tools and contribute to data analysisData & Information managementDesign and oversee the set-up and use of an information management system, including processes and technology solutions for data (collection, cleaning, analysis, storage, visualization, and reporting) for all activity indicators and additional data needs for learning, adaptation, and reporting. Actively seek out opportunities for automatization and efficiency gains in information management.Design and implement data flows that align indicator definitions, tool matrices, databases, and sampling frames to ensure traceable, timely, comprehensive, high-quality, and demand-responsive data collection and processing in compliance with USAID and Mercy Corps requirements.Ensure data quality in all aspects of M&E, by conducting periodic DQAs, and integrating corrections and remedies as necessary, to align with Mercy Corps’ and USAID data protection and M&E standards. Ensure STEP UP adheres to Mercy Corps’ MEL and Program Record Retention and Responsible Data Policies.Develop reporting templates that facilitate the acquisition, aggregation, and flow of information and learning within the program and externally.Maintain a comprehensive reporting and accountability schedule and review program reports to ensure accurate, clear, and high-quality data presented in the proper format.Team Management (Human Resources, Safeguarding and Diversity)Oversee the Activity MEL team and sub-contractors, such as external evaluators and enumerators.Build the capacity of all relevant program and partner team members to develop and maintain a high-quality MEL system, which integrates regular reflection, learning, and adaption through analysis of program quantitative and qualitative data and other knowledge gained through implementation of the AMELP.Promote staff accountability, communicate expectations, and provide constructive feedback informally and formally via regular one-on-one meetings and performance reviews.Actively provide mentorship and training to program and M&E teams to improve their competencies in quantitative methods, qualitative methods, information management, critical thinking, data communication, problem solving, facilitation and data literacyCreate and sustain a work environment of mutual respect where team members strive to achieve excellence.Influence & Representation Collaborate with technical leads across the consortium and build processes for regular feedback to ensure effective and adaptive management.Actively collaborate with regional and global counterparts to promote the use of MEL best practices and lessons learned.Strengthen linkages with other internal resources, through Mercy Corps’ internal knowledge management platforms, to enhance organizational learning where relevant.Present program MEL to external MEL and research stakeholders to influence decision-makers and promote collaboration and shared learning.Supervisory ResponsibilityExpected to supervise several direct reports on the Activity MEL Team. The number of direct and indirect reports is to be determined. Accountability Reports Directly To: Activity Chief of Party Works Directly With: Activity team and consortium partners, Mercy Corps Country Director/Country Coordinator and senior leadership team, HQ Regional Program Team, HQ Evidence and Learning Team (including MEL), HQ Technical Resources and Quality (TRaQ) TeamKnowledge and Experience / Qualification and Transferable SkillsMA/S or equivalent experience in development studies, research methods, statistics, economics, social sciences, monitoring and evaluation, or other relevant field.At least 7 years (10+ years if only undergraduate degree) of relevant experience, including proven experience managing MEL staff and activities under USAID-funded programs.Proven success in designing, implementing, and overseeing program MEL systems from startup to closeout.Demonstrated experience and expertise in developing and operationalizing a comprehensive Activity Monitoring, Evaluation and Learning Plan (AMELP).Experience in strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and development of MEL and performance monitoring plans that support learning and contribute to program efficacy. 






    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗜𝗢𝗠, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀!  🌐   





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    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐