Job Summary:
Provides Business Systems Analysis support for the Enterprise Architecture and Application Portfolio Management (APM) needs for Information Solutions and Services. This includes the related business processes, application configuration and administration of our APM Tool - LeanIX as well as supporting our Technology Assurance efforts for maintaining a secure and compliant application landscape.
Specific duties include assessing the business model, improving/streamlining business processes, and integrating technology, as needed, with the business functions. Specific activities may include participating in client needs assessments as well as evaluating platform feasibility and business and technical software requirements. Position is responsible for reviewing business requirements and conducting impact assessments to understand business and application implications. May advise the client on improvement opportunities that solve business process and technical issues of varying complexities. This is technical and analytical work to design, configure and support Enterprise Architecture and Applications in support of the business function. 
Accountabilities:
Application Portfolio and Inventory management through the configuration, management, and operationalizing of our Enterprise Architecture toolset - LeanIX. Facilitate, maintain and consult on Technology Assurance and Data Protection requests and associated processes.Interviews stakeholders in conducting requirement gathering, document requirements in the deployment of business solutionsLiaison with users in assessment, development, and testing of business solutions.Develops and analyzes solutions to business issues, including review and writing of all relevant documentation, including but not limited to functional and technical design requirements.Assists in overseeing the development of technical design requirements with developers, programmers, and external suppliers before initiating coding.Writes and edits program and system documentation, user manuals, and training materials required to help people use and operate a system.Collaborates and assists in the design of the front-end user interfaces and interactive procedures / tools.Conducts user training including the development of training materials and procedures to accurately document the approved business process.Implements design and development of quality assurance standards to support organizational requirements.Participates in improving internal processes with regard to systems and development initiatives.Monitors internal programs, policies, and procedures and their effects.Assists in ranking and prioritizing work requestsDevelops knowledge of a client's industry, customers, and organization and business objectives in order to help the client in a problem-solving role. Assessing user requirements, procedures, and problems to create or improve a system.Provides quality client support by, researching possible solutions to problems, and fostering open communication between the client and the project team. Tracking software and documentation defects, performing application maintenance, and providing on-site consulting and training as required.Works with system developers and designers to identify, diagnose, and document problems and errors in specific components of a system. Assessing how well a product adheres to its design, standards, as well as its usability and ability to meet business needs.Tier 3 Application Support as needed for identified apps.Applied Knowledge & Skills: Demonstrated experience with Application Portfolio Management, Technology and Data protection reviews. General exposure to Enterprise Architecture topics and domains. Demonstrates in-depth knowledge of organization and relationships (formal and informal).Organizes and follows complex and/or detailed technical procedures. Works independently and performs job with minimal supervision.Manages projects involving own work and under minimal supervision.Exhibits advanced knowledge of a specialty area demonstrated by an understanding and use of the standards, theories and practices associated with the specialty.Presentation and facilitation skills.Problem Solving & Impact: Integrates knowledge and skills from other specialties to address moderate to complex work assignments and problems.Supports technology applications by exploring and adapting to changing technologies.Independently applies technical and business judgment to work assignments to achieve desired outcomes.    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐  
  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖! 
Proactively verifies problem resolution. Independently resolves routine and non-routine problems. Makes suggestions for technical and functional modifications to resolve current issues or prevent future problems.Supervision Given/Received:Consults with clients and higher- level technicians and analysts to resolve technical and functional issues and ensure client satisfaction.Typically reports to a Manager or Associate Director.Education:Bachelor's Degree or its International EquivalentExperience:5– 8 Years of related work experience.Demonstrated experience with Enterprise Architecture Application Portfolio Management practices and LeanIX Tools​Knowledge and experience of databases (Oracle, SQL Server, etc.).Ability to communicate technical information clearly and concisely to technical and non- technical users.Prior work experience with a non-governmental organization (NGO).Typical Physical Demands:Typical office environment.Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.Ability to sit and stand for extended periods of time.Ability to lift/move up to 5 lbs.Technology to be Used:  Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.Travel Requirements: Less than 10%The expected US Based hiring salary range for this role is listed below. Candidate FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.  Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule. US Based Hiring Salary Range: $91,000 - $110,000International hiring ranges will differ based on location.This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process.  






    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗜𝗢𝗠, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀!  🌐   





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