Role and responsibilities :   
The ICLA Technical Assistant will provide information, counselling and assistance to displacement affected populations in its area of operation.    
Generic responsibilities     
 Adhere to NRC policies, tools, handbooks and guidelines     
 Assist a range of support with the implementation of the CC portfolio according to work plan and activity planning     
 Implements independently procedures and activities within own function or core competency as delegated     
 Responsible for organising and delivery of tasks in line with priorities and standards     
 Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team     
 Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work     
 Prepare and develop status reports as required by management     
 Promote and share ideas for improvement in your area of expertise     
 Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.     
    
Specific responsibilities:   Accounting for the particularities of the job location and context, the Technical Assistant will be responsible for:      
 Stay updated and respect all internal procedures and thematic guidelines,       
 GIS. Deliver individual and group information sessions (GIS), following the guidance.     
 Counselling. In line with the legal case management guidance, provide individual counselling sessions on various topics including legal and civil documentation, housing, land and property rights and work rights, access to essential services and residency rights.     
 Legal assistance. In line with the legal case management guidance, provide legal assistance services to project participants on various topics including legal and civil documentation, housing, land and property rights and work rights, access to essential services and residency rights.     
 Follow-up. Make sure that all case management files are timely followed up with qualitative and client centered approach, following the legal case management guidance.       
 SIP. Ensures safe and inclusive programming principles are respected, including ensuring safety and dignity of project participants, understanding their diverse needs, enabling meaningful access to NRC’s services, ensuring adequate accountability to affected populations, ensuring adequate participation and consultation, and supporting the realisation of their human rights.      
 Data collection. Undertake day to day data collection and data entry related to field activities, legal case management and participates in field mapping exercises,     
 Referrals. Oversight of referrals to local aid organizations both national and international in implementation of care plans within legal case management approach,     
 Participate in the drafting and regular update of service mapping     
 External coordination. Meetings with international, national and governmental actors working on legal and education access issues for refugees and migrants when required and as instructed by the line manager and project management. Ensuring that partner organisations fully comply with agreed case management and referral pathways and client handling procedures,     
 Coordination with volunteers. Supporting the ICLA officer and TL in the oversight of volunteer workers, maintaining attendance sheets and coordinating with NRC support colleagues on processing of payments,     
 M&E. Conduct regular post service monitoring exercises for ICLA services, participates in project evaluation as needed     
 Reporting. As delegated by line manager, responsible for accurate and high-quality contributions to the reporting of NRC ICLA Area-level achievements through all relevant reporting mechanisms (Dynamic, CORE or any other media). This includes, but is not limited to, internal reporting mechanisms (e.g. NRC GORS), donor reports and inter-agency reporting of achievements (E.g. 4Ws).     
 Any other task relevant to the position as requested by the line manager, including administrative tasks, translation of documents or support to emergencies and other Core Competencies among others.       
Critical interfaces:      
 Programmatic strategic and operations support: Project Manager, Area Manager, ICLA Specialist, M&E, risk and compliance, other CC program teams       
 Support functions: Area Manager, HR, Finance, Logistics, M&E, Access Coordinator,     
 Security: Safety and Security Coordinator and Officer at the area     
      
2. Competencies      
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:     
Professional competencies          📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐  
  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖! 

These are skills, knowledge and experience that are important for effective performance.      
     
Generic professional competencies for this position:      
 University degree/diploma in social sciences, political sciences, law or other related fields      
 Basic knowledge about data management and computer skills     
 Experience in working in a humanitarian/recovery context;     
 Native fluency in Arabic;      
 Work proficiency and excellent drafting skills in English.      
     
Context related skills, knowledge and experience:      
 Knowledge of the displacement context in Libya;      
 Knowledge of the migrants and refugee protection issues is considered a strong advantage;      
 Knowledge of Libyan law and regulation is an added advantage       
    
Behavioral competencies     
 Build meaningful relations       
 Empower people     
 Act with integrity     
 Deliver results     
     
3. Performance Management     
The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management Framework. The following documents will be used for performance reviews:    
 The Job Description      






    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗜𝗢𝗠, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀!  🌐   





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    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐