The Position: 
As a member of the Client Services Team serving the Regional and Country Offices, you will be providing administrative support in all aspects of the employee lifecycle and supporting the HR Business Partner (HRBP) and Regional HR Analyst/Specialist in delivering high-quality HR services and programmes to clients in the Regional Office and in Country Offices. 
How you can make a difference: 
UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA’s strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. These results capture our strategic commitments on accelerating progress towards realizing the ICPD and SDGs in the Decade of Action leading up to 2030. Our strategic plan calls upon UN Member States, organizations and individuals to “build forward better”, while addressing the negative impacts of the Covid-19 pandemic on women’s and girls’ access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals. 
In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction. 
UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results. 
Job Purpose: 
The HR Associate, Client Services will be providing administrative support in all aspects of  the employee lifecycle and supporting the HR Business Partner (HRBP) and Regional HR  Analyst/Specialist in delivering high-quality HR services and programmes to clients in the  Regional Office and in Country Offices. 
You would be responsible for: 
 
A. Providing HR administrative support to the execution of the full lifecycle of recruitment management processes for all recruited staff in the region 
 ● In close collaboration with the HR Analyst / Specialist, assist in organization of  recruitment processes (vacancy announcement, interview logistics, document  management) for UNFPA internationally and locally recruited staff at regional and  field locations and onboarding/offboarding, including liaising with Corporate DHR &  UNDP BES / local UNDP colleagues, manage contract extensions, and separations;  
● Create/update RPAs through UNDP HR Workbench, verify chart fields (COAs), and update COA information, set up vendor. Timely follow up with Finance staff and/or  HR Information Associate on COA; 
● Prepare long list of candidates in the e-Recruit system in accordance with  established procedures and quality standards; test e-Recruit upgrades as required; 
● Prepare post establishment and change requests; 
● Maintain the integrity and objectivity of the recruitment process ensuring compliance with UNFPA’s HR policies and recruitment objectives; 
● Provide input and status updates in recruitment plans and metrics monitoring/reporting;  
● Prepare documents and learning materials related to recruitment and onboarding, support regional learning and training initiatives of non-HR staff involved in recruitment in Country Offices;  
● Support the on-boarding process of newly recruited staff by providing orientation on applicable entitlements, rules, regulations, and procedures, and by organizing their respective briefing agendas as well as support the off-boarding process of staff exiting from the organization or change of contracts;  
● Serve as Field focal point on consultant management; provide clarification and guidance to field offices on the application of the guidelines and policy on consultants; review exceptions and provide regular reports to the Director’s Office.  
● Responsible for recruitment and onboarding of interns/fellows/volunteers in UNFPA  in accordance with related policies, rules, regulations and practice; Provide administrative support, as required, to JPO (Junior Professional Officers) programme.  
 
B. Providing administrative support and HR data maintenance  
● Establishing and maintaining HR files/records in a confidential and secure manner; 
● Collect and support the interpretation and analysis of HR data to help inform decision-making on HR processes and strategies; 
● Support the development and implementation of data collection systems to optimize data quality; 
● Maintenance of the regional staffing table: workforce and staffing data analytics for various management reports, management reviews, audit reporting and others as needed; 
● Ensure compliance of records and reports with UN rules, regulations, UNFPA policies, procedures and strategies, effective implementation of the internal control  framework; 
● Monitor contractual status of staff: advise on appointments, extensions and  separations; inform HR Analyst / Specialist on staffing issues to be followed up with  the respective HR Business Partner; 
● Liaise with UNFPA Travel Unit on UNLPs issuance/extension; 
● Facilitate response to audit findings and recommendations. 
C. Supports implementation of learning & performance management practices and career development strategies, policies and practices, focusing on achievement of the following results:  
● Support to HR Regional team in implementation of all elements of performance cycle;  facilitation of the performance appraisal process by responding to staff queries and  maintenance of the related data; 
● Facilitate individual and organizational learning plans in consultation with the HR  Regional Team; 
● Support the regional completion of global staff surveys, analysis and follow-up to  recommendations from survey results;     📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐  
  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖! 

● Participate as a resource person in capacity building initiatives to enhance the  competencies of clients/stakeholders. 
● Coordinate and provide necessary onboarding support and orientation briefing to new  staff. 
D. Administering and implementing HR Client Services and policies  
● Provide general, standard information to the management and staff on HR strategies,  rules and regulations; 
● Process, draft, edit, proofread and finalize for approval a variety of correspondence  and other communications; 
● Prepare written response to queries concerning HR related matters. 
E. Providing administrative support to HR Programme delivery  
● Guide and support managers and staff on the basic procedures and use of the  performance appraisal system, monitoring regional compliance with the review  process; 
● Provide administrative support and logistical arrangements for the delivery of learning  and development activities and programmes and coordinate the collection of training and development needs in the region. 
● Respond to staff questions, with the guidance, as necessary, of HRBP and HR  Specialist; 
● Prepares agendas, researches and documents information for meetings involving issues and projects deemed necessary by the Director of DHR/Branch Chief/HRBPs; Participate, as requested, in meetings/events, including minute taking; proactively ensures successful execution of the above;  
● Support meetings with high-ranking visitors, ensuring appropriate protocol and procedures for all appointments and meetings.  
 
Qualifications and Experience:  
 
Education:  
Secondary Education. 
 
Knowledge and Experience:  
● 6 years of progressively responsible HR and/or administrative experience is required. 
● Experience in the usage of computers and office software packages (MS Word, Excel,  etc.) and experience in handling web based management systems. 
Languages:  
Fluency in English; knowledge of other official UN languages, preferably French and/or Spanish, is desirable. 
 
Required Competencies:  
Values: 
Exemplifying integrity,  Demonstrating commitment to UNFPA and the UN system,  Embracing cultural diversity,  Embracing change 
Core Competencies:  
Achieving results,  Being accountable,  Developing and applying professional expertise/business acumen,  Thinking analytically and strategically,  Working in teams/managing ourselves and our relationships,  Communicating for impact  
Functional Competencies: 
Providing logistical support;  Managing Data; Managing documents, correspondence and reports;  Managing information and workflow;  Planning, organizing and multitasking. 
 
Compensation and Benefits: 
 
This position offers an attractive remuneration package including a competitive net salary plus health insurance and other benefits as applicable.   
UNFPA Work Environment: 
UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more. 
 






    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗜𝗢𝗠, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀!  🌐   





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    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐