Application deadline is 5:00pm EDT on Wednesday, 17 July 2024.  
For full job description CLICK HERE. 
Position Status: Permanent 
Activity Rate: 100%, 37.5 hrs. per week 
Salary Grade: Level 17 on the MSF Canada Salary Grid, $99,271-$106,624 per year (non-negotiable) 
Status: Must be legally authorized to work in Canada 
Benefits: Starting 4 weeks’ vacation/year, flexible work hours, Health Spending Account, Lifestyle Spending Account, group insurance (Life, Dependent Life, AD&D), Peace of Mind plan (i.e. prescription drugs, accidental dental, hospital care, etc.), 5% RRSP contributions (no employee contribution required), annual professional development budget, Employee and Family Assistance Program (EFAP), internal psycho-social resources, and a positive and innovative office culture grounded in our core values of humanity, integrity, and results. 
Impact Statement 
The Senior Manager, Fundraising Systems leads the Fundraising Department’s systems and donor support services fostering a strong data-based culture. They are a change management leader, implementing with skill and detail, creating efficiencies, and good business processes that support revenue growth. 
The Senior Manager, Fundraising Systems oversees the Fundraising CRM(s) and reporting systems to ensure MSF Canada team members are enabled to carry out their specific program plans and goals effectively. The position is responsible for th optimal use of Fundraising systems, smooth integration of related systems, and overall data management. This position supports donor services by being ultimately responsible for the operation, maintenance, and enhancement of the donor systems. 
Key Responsibilities     📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐  
  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖! 

 Collaborates with staff to inform fundraising strategy and budgeting through data analysis Ensure timely and accurate reporting for all Fundraising departmental levels operational needs. Supervise all data analysis including but not limited to correlation, impact, distribution, trending and projection Develop and implement new reporting and analytics strategies to support the Fundraising department’s needs. Identify, plan, and co-ordinate projects Manage and improve the operations of the Fundraising systems unit Lead the ongoing improvements to Fundraising systems, introduce changes to increase efficiency and effectiveness  
Job-Specific Competencies 
Strategic Leadership and Execution 
 Work with the Director of Development and budget holders, to set goals, objectives, and metrics including developing annual plans, strategies, and budgeting for the Fundraising team Understand the needs of stakeholders for data use, analysis, and quality Connect directly with budget holders to make sure that each department is aligning with the Fundraising team’s annual plan, identify any discrepancies and help managers to adapt their strategies accordingly Explain solution trade-offs to stakeholders to shape and influence decisions Meet regularly with budget holders to discuss reporting needs such as revenue and budget tracking and reporting improvements keeping in mind overall departmental and financial targets Keep up with research, fundraising and tech trends and opportunities for improvement  
People Leadership 
 Hire and develop the Fundraising systems team members, help them achieve their goals, create high performance, build a collaborative culture based on trust, respect, recognition and mutual accountability  Manage new staff on-boarding, learning, assessments and trainings Are accountable for team results, and cultivating a sense of accountability in others Provide efficient and accurate ways of producing work deliverables Balance people needs with strategic and operational business priorities Design, measure, and monitor staff performance Be a role model, inspire and motivate others, and create a work environment that reflects core values of humanity, integrity, and results   
Relationship Building 
 Communicate with Finance on budget and expense monitoring and work with them on monthly reconciliation Provide reports to MSF’s International Fundraising Analyst as the main contact Develop and sustain relationships with key stakeholders across departments Manage the data strategy unit vendors/consultants’ relationships Find ways to improve external stakeholders relations to better meet needs  
Data Analysis and Reporting 
 Manage the collection, verification, maintenance, processing, evaluating and reporting of data Create quality control measures and reports for data integration reliability Manage all data analysis including but not limited to: correlation, impact, distribution, trending and projection Manage and suggest enhancements to data models and data flows Extract insight from data and use this information to effectively change initiatives. Identify trends, patterns, and predict outcomes, and apply them in useful ways Serve as a champion for data and technology, prepare supporting business documentation and work alongside IT for technical implementations. Provide guidance on use of all reporting tools, use data to tell a meaningful story and share actionable recommendations  
Operations and Project Management  
 Manage Fundraising CRMs Work with IT to find technological solutions to create optimal infrastructure to meet the Fundraising department’s requirements Plan, organize and oversee projects related to new technologies such as system integrations and projects related to better use of existing applications Predict and reduce challenges, risks, and business interruptions caused by change initiatives Develop a strategy and lead projects to make self-service reporting accessible to end users Coordinate with IT on Fundraising system changes, integrations and enhancements. Evaluate change impacts and communicate effectively any necessary changes Ensure data stored in the systems is well secured, data privacy policy is adhered to and enhance security mechanism on an ongoing basis with the help of IT Ensure efficient use of resources, including responsibility for budget, contracts and suppliers, proposing new strategies or drafting proposals in anticipation of future needs Be accountable for the execution of the Annual Plan for the Data Strategy unit and propose route correction when needed Communicates clearly team/department goals internally and externally. Predict and reduce challenges and disruptions for the Data unit  
Core Competencies 
 A Commitment to MSF’s Principles; Proficiency Level 1: Demonstrates knowledge of and accepts MSF’s principles Cross-cultural Awareness; Proficiency Level 3: Demonstrates an integrating attitude People Management and Development; Proficiency Level 3: Works on the growth and development of team members Planning and Organizing; Proficiency Level 4: Enables others to organize Strategic Vision; Proficiency Level 3: Plans actions geared towards achieving objectives Analytical Thinking; Proficiency Level 4: Makes complex plans and/or analyses  
Knowledge and Experience 
 Professional experience in data analytics and information systems, with familiarity with database query, data mining and technologies and/or statistical packages Excellent written and oral communication skills , with the ability to explain and communicate data insights in plain language to diverse actors Fundraising background with data analysis experience for donor/vendor pipelines. Experience with visualization dashboard tool (such as PowerBi, Tableau) Strong knowledge of technology tools and systems Experience in successfully leading a diverse team, enhancing motivation, development, and performance through constructive feedback  
Education, Certifications and Languages 
 Degree in business analytics, statistics, or information systems or equivalent professional experience Proficiency in the English language  
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org. 
  






    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗜𝗢𝗠, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀!  🌐   





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    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐