Role and responsibilities 
The purpose of the Human Resources Coordinator (Employee Relations) is to implement the delegated Employee Relations, Learning and Development, Performance Management, and Staff Care related tasks and activities. The position holder will be responsible for supporting individual and organisational resilience through promoting and supporting line managers in providing a healthy, productive working environment, and will also implement and follow up on performance management and carry out performance-based discussions and fact-finding for minor behavioural breaches and poor performance in addition to learning and development activities. 
Specific responsibilities 
Focal point for Area Office HR staff on all areas of employment relations, Responsible for advising staff and following up on the performance management cycle, Accountable for ensuring accuracy and accurate data within the areas of responsibility, working closely with the HR Technical Officer.  Line Management of the HR Technical Officer, ensuring regular documented 1:1s and completion of Goals and Performance plan. Participate when requested by the HR Manager in Performance fact-findings and follow up on minor Code of Conduct breaches, underperformance, and behavioral violations.Responsible for conducting regular meetings with NRC Staff Representatives and ensure that all recommendations either passed on to the Country Management Group or passed to relevant manager with recommendations. Coordinate with the Regional Office, Head Office, and other regional HR staff on staff care and other related topics for new ideas and initiatives, and to ensure standardisation across the region and meeting minimum standards.Accountable to ensure the HR Technical Officer prepares accurate payroll monthly, Responsible to design, deliver and update NRC Mandatory internal trainings periodically including Performance Management, Code of Conduct, NRC Way Lite, and others as needed in line with NRC Global StandardsResponsible to develop a system of evaluation for training and development initiatives, and document evaluation records while offering analysis and recommendations.Research and seek creative ways for effective transfer of skills within the organisation and introduce new approaches for staff development needs.Design and promote ways to learn and develop amongst staff that are not training related Design and deliver internal trainings on different topics as needed. Collates information from CO and AO HR staff on seminars and workshops attended by NRC Palestine staff on the national, regional, and global level, and ensure proper documentation and reporting; and follow up and take forward staff requests for external training sessions as per set policy.Participate in committees to identify providers for trainings and liaise with external institutes and centres for trainings provided and quotations as needed. 
Generic professional competencies: 
Experience from working as a HR Coordinator or equivalent in a humanitarian/recovery contextPrevious experience from working in complex and volatile contextsDocumented results related to the position’s responsibilitiesKnowledge about own leadership skills/profile Fluency in English, both written and verbal 
 
Context/ Specific skills, knowledge and experience: 
Minimum 3 years of experience working in generalist HR with experience in staff care and L&DSignificant experience in strategic recruitment and implementing initiatives to attract candidatesSignificant experience advising or supporting change management processes  Knowledge of Israeli and Palestinian Labour and Social Security lawsProven experience of analysing HR data and report writing, ensuring accurate data
What we Offer? 
You will be working in an international and diverse organization with a dynamic atmosphere. 
You will receive support and opportunities to expand your skills and enhance your expertise. 
You will be working in our Office in Jerusalem, 
This position is Grade (07) Step (01). Salary & Benefits are based on Jerusalem Duty Station.    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐  
  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖! 

Reports to: HR/Admin Manager.
Recruiter: HR Recruitment Team.
Contract Duration: 12 months renewable, based on the need of position, fund and performance.
E-mail: PS.Recruitment@nrc.no 
 If you are interested to apply for this position, please check the full Job Description: JD - HR Coordinator (Employee Relations) CO.docx
Applications are only accepted if submitted through NRC website.
Applications won't be considered without a Resume and a Cover Letter in English. 
For more information about NRC's work in Palestine, please check: https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdf
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.  The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.    Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.    At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.    Together, we save lives and rebuild futures.   Safeguarding is central to NRC’s work. We expect all employees to:    • treat everyone with respect and dignity    • contribute to building a safe environment for all    • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)    • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH  
 






    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗜𝗢𝗠, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀!  🌐   





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