Reports to: Deputy Chief of Party – Operations (Nawiri Project) 
Length of Contract: Up to September 30, 2026 
About CRS 
Catholic Relief Services (CRS) carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners, people of all faiths and secular traditions who share our values and our commitment to serving those in need.  
CRS is an international non-governmental organization (NGO) supporting relief and development work in over 100 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity, race or nationality. CRS works through local church and non-church partners, including the Government to implement its programs. 
CRS opened operations in Kenya in 1965. For over 50 years, we have worked throughout the country to implement programs in agriculture, livelihoods, health and nutrition, water, sanitation, emergency relief and peace building. We have built deep relationships with the Government of Kenya and the Catholic Church through ongoing collaboration and support. 
Background: 
CRS is leading the Nawiri Project, a consortium of international non-governmental organizations, local implementing partners and international/ national research institutions to implement a multi-year USAID Bureau for Humanitarian Assistance (BHA) Resilience Food Security Activity (RFSA). Our partner agencies include Isiolo and Marsabit county governments, Isiolo and Marsabit Caritas, JSI, Village Enterprise, Concern Worldwide, IBTCI, Tufts University and Kenyatta University. The overarching goal of this multi-sectoral activity is to sustainably reduce levels of Persistent Acute Malnutrition (PAM) in Marsabit and Isiolo Counties of Kenya’s arid and semi-arid lands (ASALs). Following completion of Phase 1 (Oct. 2019 – Feb. 2022), the project is now in its implementation phase, focused on systems and institutional strengthening. An extension period means the project will now run until 2027, but with less presence over time as local actors including county governments increasingly take over.  Job Summary: 
The County Head of Office will manage and represent Nawiri activities operating through its fully operational county office in Marsabit County, to ensure implementation of high-quality programs. S/he will provide leadership in the management of the office, with emphasis on representation, administration, human resources, security, transport, procurement and external relations with government and other partners. S/he will ensure the development and effective management of operational systems and resources and the delivery of high-quality programming in coordination with the CRS main office in Nairobi.Job Responsibilities: 
 Manage planning and implementation of all key activities at the county office level ensuring alignment with Country Program (CP) and agency strategic programming and operations excellence priorities and standards. Approve expenses, monitor spending, and make budget adjustments in line with operational and programmatic needs and donor requirements. As the primary representative of Nawiri in Marsabit County, strengthen existing and develop new relationships with local partners, government and community organizations. Ensure high-quality project implementation, management, and compliance with programmatic standards, policies and procedures through project review systems and quality control (comprehensive M&E systems, budget review and analysis). Promote documentation of program reviews, success stories, and lessons learned. Plan, coordinate, monitor and report on activities and required resources to ensure cost efficient and quality service delivery from administrative support functions. Anticipate delivery challenges to ensure service continuity. Coordinate Nawiri activities with the consortium partners including overall coordination with the Nawiri sub-offices to ensure effective sequencing, layering and integration of activities within Nawiri and with other programs. Approve expenses, in line with CRS approval matrix, monitor spending, and make budget adjustments in line with operational needs and donor requirements. Serve as the security focal point for Marsabit County. Proactively manage security and mitigate security risks. Ensure a safe work and living environment through leading implementation of safety and security protocols and staff care and well-being best practices. Effectively manage talent and supervise up to 7 direct reports, providing guidance and leadership in making systems efficient, effective, transparent and in line with the agency and donor’s policies, procedures and regulations, ensuring integrity and compliance to the agency accepted standards. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. Proactively and effectively manage resources and promote stewardship, ensuring program and operations teams and partner staff have and optimize the appropriate human, financial, and material resources and tools. Monitor day-to-day operations to ensure all operational services (HR, Finance, Supply Chain, Admin, ICT) are delivered with high quality in an efficient manner and adhere to policies and to ensure accountability and integrity to CRS and Donor’s standards and requirements. Manage risk and address challenges that affect the proper stewardship, optimal utilization and maintenance of program assets and resources (financial, human, and material). Ensure coordination with Main Office Ops Department. Report immediately to the DCoP-Operations any issues, constraints and challenges in complying with CRS and Donor’s standards policies and regulations and with government’s laws. Create and maintain the proper conditions for learning. Establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Identify capacity strengthening needs for staff and partners and coordinate with CRS Kenya program and operations teams to address capacity strengthening. Personal Skills 
 Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions. Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship. Ability to maintain confidential information and commitment to professional integrity. Team leadership abilities Proactive, resourceful, solutions-oriented and results-oriented Able to live in an environment where everyday comforts may not be readily available. Excellent written and verbal communication skills in English; ability to draft and edit reports. Required/Desired Foreign Language 
 Excellent verbal communication skills in Kiswahili. Dialects local to Marsabit County a plus.  
Travel Required 25% of the timeKey Working Relationships: 
Supervisory: Deputy Head of Office, Administrative Officer, and administrative management of consortium partner staff.   
Internal: Country Representative, Head of Programs, Head of Operations, Chief of Party, DCOP Operations and DCOP Programs, and Nairobi based operations staff. 
External: Local government officials, Local/international NGO offices, and UN agencies operating in the project area. Qualifications, Skills and Experience: 
 Master’s degree in development, Business Management, Project Management or any other relevant field required. Additional experience may substitute for some education. Minimum of 5 years work experience in a non-profit, development, and/or humanitarian organization with progressive responsibilities Staff management experience and abilities that are conducive to a learning environment. Experience working with projects funded by multiple public donors, including USAID. Experience in stakeholder management and establishing and strengthening community partnerships. Knowledge of procurement and general office administrative/management issues Proficient in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information management systems. Experience working and living in Marsabit County a plus. Demonstrated commitment to respect, equity, diversity and inclusion including gender equality.  
  
Agency REDI Competencies (for all CRS Staff):  
Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.  
 Personal Accountability – Consistently takes responsibility for one’s own actions.  Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.  Builds and Maintains Trust - Shows consistency between words and actions.  Collaborates with Others – Works effectively in intercultural and diverse teams.  Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.   
  
Agency Leadership Competencies:  
 Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.  Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.  Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.  
 Communicates strategically under pressure  Leadership and Management Competencies 
 Manages stress and complexity Actively promotes safety and security Manages and implements high-quality program activities  
  
Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.      📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐  
  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖! 

What we offer:  
CRS offers a comprehensive benefits package and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.  
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.  
CRS Kenya strives to be a place where a diverse mix of talented people want to come and work, stay, and do their best. 
CRS provides equal employment opportunity to all qualified employees and applicants for employment and does not discriminate based on race, color, religion, ancestry or national origin, sex, age, marital status, physical or mental disability or handicap, medical condition and any other status protected by law. As an equal opportunity employer, CRS will recruit, hire, train and promote persons solely on their qualifications and abilities. 
CRS’ emphasis on family values supports benefits, including maternity and paternity leave, policies that promote exclusive breastfeeding, the availability of a baby room at the office, and flexible working hours where possible. Women and persons with disabilities are highly encouraged to apply. 
By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics. 
Catholic Relief Services is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection.  
The protection of your personal data is important to CRS. By submitting your application, you consent to CRS using your personal data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your personal data will be treated confidentially. CRS will not use your personal data in any other way other than for purposes of recruitment. 
We wish to notify that CRS do not demand or charge any fee from the aspiring candidates for considering their candidature or at any time during the recruitment process, nor have we authorized any individual, agency or firm for recruiting candidates for us. Any person seeking employment with CRS needs to be cautious and not trust any agency or individual, claiming to be our representative, and charging fees for providing/securing employment with us. 
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation. 
CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency. 
CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.  The successful candidate is expected to sign and adhere to CRS´ Code of Conduct. 
CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm. 
Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.  
CRS is an Equal Opportunity Employer. 
General Requirements 
CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.  All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination. 
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices. 






    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗜𝗢𝗠, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀!  🌐   





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    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟰! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟰 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐