ID nomber of tool
HOSPITAL
Age group
gender of participants
educational
family incomw of participants
I am familiar with the health technologies that are
covered by sehat sahulat program and relevant to my disease.
I am familiar with the sehat sahulat reimbursement. procedure
I am familiar with the sehat card admission procedure.
The scope of sehat sahulat program fulfills my pre-admission expectations.
The proportion of medical expenditure covered by my sehat sahulat program meets my pre-admission expectations.
The total amount in of medical expenditure in SSP meets my expectations.
The clinical effectiveness of the covered medical technologies is good.
The sehat sahulat program is helpful to reduce my financial burden of medical expenditure.
Due to the sehat sahulat program, I need less support from my family members and friends.
The scope of healthcare services covered by my sehat sahulat program.
The proportion of medical expenditure in my sehat sahulat program
The amount in my SSP program for outpatient services.
The amount in my SSP program for inpatient services.
The efficiency of sehat sahulat program procedure
The overall sehat sahulat program experience
I have many complaints about my sehat sahulat program.
I often try to find solutions to my complaints by calling or writing to the health departments and its
The medical technologies covered by sehat sahulat program were worth using.
I am willing to remain enrolled in the health sehat sahulat program.
I believe that the sehat sahulat program will keep improving